L
Linda
1 reviews | Active since May 2025
30 May 2025, 01:50
Clientele life deduc...
Clientele life deducted my money lastweek Friday reference says policy cover bt I never join any policy with them I don't even know where they get my details... I call them they said they will reverse it bt till nw am still waiting for my money R334
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Replies (2)
Clientele Life's replyOfficial
30 May 2025, 08:17Dear Linda,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply30 May 2025, 08:17
Official
Dear Linda,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
14 Jun 2025, 11:56Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund was paid on the 11th of June as we needed to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund was paid on the 11th of June as we needed to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
Clientele Life's reply14 Jun 2025, 11:56
Official
Dear Linda,
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund was paid on the 11th of June as we needed to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct
We hereby acknowledge receipt of your complaint. Thank you for bringing this matter to our attention.
You requested to cancel the policy, and the cancellation of the debit order process was confirmed.
Kindly note that the refund was paid on the 11th of June as we needed to wait and check if the money was not reversed by the bank.
We trust you find this in order; however, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Market Conduct