SM
Siseko M

1 reviews | Active since May 2019

31 May 2019, 13:49

Clientele Life Debit Order

I have been debited from my capitec bank account for car insurance of the amount of R293.00. I've never authorized any such insurance. Please get back to me as soon as possible. If you need the references for anything please let me know as this is unacceptable

0
Replies (3)
Clientele Life
Clientele Life's reply31 May 2019, 14:08
Official

Dear Buyiswa N 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor
SM
Siseko M's update31 May 2019, 14:12
Reviewer Update
Please have some one from the department call me ASAP so I can verify that you have taken the matter seriously 
Clientele Life
Clientele Life's reply03 Jun 2019, 10:25
Official
 Dear Siseko M  
Our attempts to contact you have not been successful.  Kindly provide is with an alternate number or convenient time to contact you.  Yours sincerely,  Compliance Team