NM
Ncamsile M
1 reviews | Active since Aug 2023
03 Sept 2025, 08:06
Clientele Life complain
I want to complain about the service that I was receiving at clientele like about the Hospitality plan I was admitted to the hospital last month August @St Augustine when I told them they said this hospital is not listed in their list I don't know why they said so because I was asking a list of hospitals in July they email it and the St Augustine was listed it seems like they are ****ming people because if you claim it they decline your claim. it is not for the first time and I have a proof of the Hospital list that's was sent to me. Thank
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Clientele Life's replyOfficial
03 Sept 2025, 08:25Dear Ncamsile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply03 Sept 2025, 08:25
Official
Dear Ncamsile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
15 Sept 2025, 11:54 Dear Ncamisile M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 4th of September 2025, the necessary feedback was provided and i also furnished you with details on how you can go about in escalating the concerns to our Internal Arbitrator Department I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply15 Sept 2025, 11:54
Official
Dear Ncamisile M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 4th of September 2025, the necessary feedback was provided and i also furnished you with details on how you can go about in escalating the concerns to our Internal Arbitrator Department I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life