1 reviews | Active since Apr 2017
clientele life ****!!!!!!!!
Today on the 17th I went to Cosmo city mall and was approached by some guy at a pop up stand working for clientele life.I was told the are giving away vouchers from pick and pay and I should see if I qualified for one!I went along with it and I didnt qualify after giving my id number and cellphone number and asked if I bank at capitec.He just looked at my card and said its fine!!!!Later I would find out he took a picture of it!!!He then asked me to answer questions that he met me and I had to answer into his phone!!that was it so I left,back at work I checked my fone after realising something wasnt right and a debit order for R280 was approved in my app!!!!!!!I never agreed to it or even told about a policy no matter the price!!!!!!!!!! I SEE THIS AS ***** AND THEFT!!!!!I WAS ****MED BY CLIENTELE LIFE AND I AM SO DISSAPOINTED!!!!!!!!i was never told about a policy or payment or debit orders or anythingI was told Im getting a voucher!!!!!!!!!!!!!!!!!!!!!!!Tried to phone clientele and nobody could assist me to cancel my so called policy!!!!!You are ********s who are robbing me!!!!!!!
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details in order for us to investigate your matter further, however, our attempts have not been successful. Please provide us with an alternative number or call the number sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details in order for us to investigate your matter further, however, our attempts have not been successful. Please provide us with an alternative number or call the number sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct