JA
Juta A

1 reviews | Active since May 2026

04 May 2026, 09:11

Clientele life **** ...

Clientele life **** me took my money without my knowledge

0
Replies (4)
Clientele Life
Clientele Life's reply04 May 2026, 09:35
Official
Dear Juta A, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct
JA
Juta A's update04 May 2026, 16:51
Reviewer Update
Clientele hasn't paid my money back just yet my 556 it was my money for scholar transport how am I be able to pay transport for kids now 😭😭😭😭😭😞
JA
Juta A's update04 May 2026, 16:52
Reviewer Update
I'm not working how can they took my money how am I going to survive 556 it's a lot of money I want it back immediately 😭😭😭😭
Clientele Life
Clientele Life's reply05 May 2026, 09:49
Official
Dear Juta A,

Thank you for raising your concerns and bringing this matter to our attention. 

The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate.

We confirm that Lerato Joloza from our Market Conduct department has been in contact with you to provide the necessary feedback.

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct