TM
Tebogo M

1 reviews | Active since Jul 2015

30 Apr 2024, 11:58

Clientele life automated call - DOES NOT LET ME OPT-OUT

They keep calling me... the worst part is that i hold on for the OPT-OUT option on the line... but it never comes. "Press 1 - and clientelle life will call you back". This keeps looping without an option to press any other key to OPT-OUT!!! IS THIS EVEN LEAGAL THAT YOU DON'T GIVE US THE OPTION!!!!! GO AWAY! GIVE ME A DAMN OPTION TO STOP YOU FROM CALLING ME. I USE THIS LINE FOR BUSINESS... WAITING FOR CUSTOMERS TO CALL ME... NOW GO AWAY!!!!

0
Replies (1)
Clientele Life
Clientele Life's reply30 Apr 2024, 14:26
Official
Dear Tebogo,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
             
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life