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Tshepang M
1 reviews | Active since Aug 2017
24 Aug 2021, 11:55
clientele life assurance *****
clientele is still busy debiting my account even though i told them i have no policy with them, someone **********ly open a policy with them using my detail now even though i called them to cancel it they still debit and they take forever to pay back.
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Replies (3)
Clientele Life's replyOfficial
24 Aug 2021, 12:08Dear Tshepang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply24 Aug 2021, 12:08
Official
Dear Tshepang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
24 Aug 2021, 13:57 Tshepang Motswere At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received via Hello Peter. Furthermore , I have confirmed that once your debit order has been received successfully a refund will be processed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply24 Aug 2021, 13:57
Official
Tshepang Motswere At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day and also assisted you as per request received via Hello Peter. Furthermore , I have confirmed that once your debit order has been received successfully a refund will be processed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
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Tshepang M's updateReviewer Update
27 Aug 2021, 05:26Thanks Vusumuzi Dlamini and Shanitha Hunuman for investigating my case. Hope to get results soon.
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Tshepang M's update27 Aug 2021, 05:26
Reviewer Update
Thanks Vusumuzi Dlamini and Shanitha Hunuman for investigating my case. Hope to get results soon.