MH
Mimi H
1 reviews | Active since Dec 2021
13 Dec 2021, 10:47
Clientele Life - are YOU aware of the POPI LAW! stop spam calling me everyday!
Clientele Life!! Are you not aware of the POPI law? YOU NEED TO REMOVE MY INFORMATION FROM YOUR DATABASE TODAY! EVERYDAY I receive at least 3 spam calls from different numbers from you - all robots! This is ridiculous and I can't even block you coz you just use another number! This has been going on for months and I've HAD IT!! I HATE YOUR COMPANY, HAVE NEVER ENQUIRED, WILL NEVER ENQUIRE OR BE INTERESTED! im expecting it to be sorted out ASAP! YOU ARE SUCH LYING LEECHES ANYWAY!!! I'm NOT INTERESTED!!! REMOVE MY INFORMATION, LEGALLY YOU ARE BIND TO DO SO!! I HAVE ZERO TOLERANCE FOR THIS ANYMORE!
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Replies (2)
Clientele Life's replyOfficial
13 Dec 2021, 13:30Dear Mimi V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply13 Dec 2021, 13:30
Official
Dear Mimi V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
14 Dec 2021, 08:10Dear Mimi V,
Thank you for contacting us.
As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices.
We would like to apologize for the inconvenience this has caused you.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply14 Dec 2021, 08:10
Official
Dear Mimi V,
Thank you for contacting us.
As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices.
We would like to apologize for the inconvenience this has caused you.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life