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Silindile N
1 reviews | Active since Dec 2020
10 Dec 2020, 16:22
CLIENTELE LIFE
<div>Clientele life is ******** people when comes to time for payment when someone is passed away they say the person is still alive from their side, there's no such thing .Home affairs issued date certificate and if you phone home affairs about they said a person is registered as deceased,by clientele is refusing to pay.people be careful don't be fooled by their ways of marketing in tv, cos when comes for payment times, they give you ******* stories.now we are stucked cos no payment is received.</div>
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Replies (4)
Clientele Life's replyOfficial
10 Dec 2020, 21:37Dear Silindile N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply10 Dec 2020, 21:37
Official
Dear Silindile N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
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Silindile N's updateReviewer Update
10 Dec 2020, 21:46Every body you ar reply them with the same stupid answer , pay the money you ******** . tomorrow's I'm going to the media to expose you you are exploiting African people with your **** company who ******** people their money.By tomorrow the money must be paid.im going to the media and early hours of the morning I'll phone ombudsman about you.its been 2 weeks Brenda Passed away with no payment from clientele.
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Silindile N's update10 Dec 2020, 21:46
Reviewer Update
Every body you ar reply them with the same stupid answer , pay the money you ******** . tomorrow's I'm going to the media to expose you you are exploiting African people with your **** company who ******** people their money.By tomorrow the money must be paid.im going to the media and early hours of the morning I'll phone ombudsman about you.its been 2 weeks Brenda Passed away with no payment from clientele.
Clientele Life's replyOfficial
14 Dec 2020, 15:20 Dear Silindile N
Thank you for raising your concerns and for bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor has been in contact with you regarding the outcome of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Clientele Life's reply14 Dec 2020, 15:20
Official
Dear Silindile N
Thank you for raising your concerns and for bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor has been in contact with you regarding the outcome of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Clientele Life's replyOfficial
24 Dec 2020, 11:41Dear Silindile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Forensic Investigator was in contact with the beneficiary Ms RN Mguni regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
We confirm that our Forensic Investigator was in contact with the beneficiary Ms RN Mguni regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
Clientele Life's reply24 Dec 2020, 11:41
Official
Dear Silindile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Forensic Investigator was in contact with the beneficiary Ms RN Mguni regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department
We confirm that our Forensic Investigator was in contact with the beneficiary Ms RN Mguni regarding the outcome of this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Yours sincerely,
Claims Department