NL
Nokubonga L
1 reviews | Active since May 2021
17 May 2021, 08:29
Clientele life are ****
My fiance had a investment with them been paying for them from 2018 till 2021 than 2 months ago he decided to cancel since things were tough on him . He was paying R526 every month but when he ask for his money back they sent 9700 instead pf 16 000 now they are no longer replying to his emails . ****** for life
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Replies (2)
Clientele Life's replyOfficial
17 May 2021, 10:21Dear Nokubonga L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply17 May 2021, 10:21
Official
Dear Nokubonga L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
23 Jun 2021, 10:55 Dear Nokubonga L,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 18th May to the policy owner Mr Zolani Ndayini. Furthermore , I have confirmed that a refund will be processed for his second policy and a Turn Around Time for funds to be available in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 18th May to the policy owner Mr Zolani Ndayini. Furthermore , I have confirmed that a refund will be processed for his second policy and a Turn Around Time for funds to be available in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Best regards,
Clientele Life's reply23 Jun 2021, 10:55
Official
Dear Nokubonga L,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 18th May to the policy owner Mr Zolani Ndayini. Furthermore , I have confirmed that a refund will be processed for his second policy and a Turn Around Time for funds to be available in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 18th May to the policy owner Mr Zolani Ndayini. Furthermore , I have confirmed that a refund will be processed for his second policy and a Turn Around Time for funds to be available in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Best regards,