MN
Martie N

1 reviews | Active since Sept 2019

11 Sept 2019, 10:19

Clientele Life aka ********* *******!!!

Clientele Life has **********ly activated a policy that was supposedly completed by Melissa Nel with my personal details including confidential banking details. Due to this, my personal bank account has been debuted with over R2000 in the past couple of months without my consent or knowledge. I urge anybody wit a clientele life policy to rather join a provider that doesn’t condone ***** and theft for their policy needs. Clientele life is probable the most ********* but yet extremely innovative company to gain money for their own benefit!!!!!!! They are ******* and ***** from the great citizens of this country. Compensation for this inconvenience would be the least I would expect. Oh yes, and a refund for MY money that they stole already!!!!

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Replies (2)
Clientele Life
Clientele Life's reply12 Sept 2019, 08:55
Official
Dear Martie N

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 
Clientele Life
Clientele Life's reply18 Sept 2019, 14:37
Official

Martie N


Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Compliance Department has investigated the contents of your complaint and Lebogang Mahlangu has been in contact with you to provide the necessary feedback. As discussed over the phone, we require an affidavit with three specimen signatures to investigate your matter further. Regrettably there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation. Should you require any further assistance in this regard, please feel free to contact us again. Regards,Compliance Department