GM
Gift M
1 reviews | Active since Aug 2025
21 Aug 2025, 07:21
Clientele life agents ****s
Clientele agents **** to me saying I've received shopping voucher only to find out they open an policy account without my consent, and debited R356 on my account.
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Replies (2)
Clientele Life's replyOfficial
21 Aug 2025, 07:24Dear Gift M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply21 Aug 2025, 07:24
Official
Dear Gift M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
22 Aug 2025, 08:33Dear Gift M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Clientele Life's reply22 Aug 2025, 08:33
Official
Dear Gift M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct