FT
Fulufhelo T
1 reviews | Active since Nov 2019
26 Nov 2019, 13:23
Clientele Life
Hello peter , I have a problem with clientele life they deducted my money without my concent the amount of R209 I never app**** any policy with them and when I call them to reverse it they told me that it makes 41 days for them to reverse ,Contact numbers *** @clientele life please call me I need my R209 rands back
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Replies (2)
Clientele Life's replyOfficial
26 Nov 2019, 13:52Dear Fulufhelo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply26 Nov 2019, 13:52
Official
Dear Fulufhelo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
10 Dec 2019, 13:58 Dear Fulufhelo T
By now you have been contacted and we have explained the reason for the debit order which was submitted to your account.
We have since assisted with the cancellation, should you wish to continue with the policy, we encourage you to please contact us and we will gladly welcome you back as a valued client.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust you find the above in order, however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Compliance Team
By now you have been contacted and we have explained the reason for the debit order which was submitted to your account.
We have since assisted with the cancellation, should you wish to continue with the policy, we encourage you to please contact us and we will gladly welcome you back as a valued client.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust you find the above in order, however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Compliance Team
Clientele Life's reply10 Dec 2019, 13:58
Official
Dear Fulufhelo T
By now you have been contacted and we have explained the reason for the debit order which was submitted to your account.
We have since assisted with the cancellation, should you wish to continue with the policy, we encourage you to please contact us and we will gladly welcome you back as a valued client.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust you find the above in order, however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Compliance Team
By now you have been contacted and we have explained the reason for the debit order which was submitted to your account.
We have since assisted with the cancellation, should you wish to continue with the policy, we encourage you to please contact us and we will gladly welcome you back as a valued client.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust you find the above in order, however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Compliance Team