ZN
Zanele N
1 reviews | Active since Apr 2021
26 Apr 2021, 10:10
Clientele life
I was ******* by clientele sales person into joining the clientele policy whatsoever and said to me there will be communication on how the policy works but before I knew it ,R235 was withdrawn from my account and I disputed it and stopped it the first time but this time around they changed to ultimate collection and I can't stop it..I can't afford it,I'm a student please help me out
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Replies (2)
Clientele Life's replyOfficial
26 Apr 2021, 11:50Dear Zanele N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply26 Apr 2021, 11:50
Official
Dear Zanele N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
28 Apr 2021, 11:51Dear Zanele N
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and our Market Conduct Investigator Millicent Maswanganyi has provided you with feedback and provided a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards,Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and our Market Conduct Investigator Millicent Maswanganyi has provided you with feedback and provided a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards,Market Conduct
Clientele Life's reply28 Apr 2021, 11:51
Official
Dear Zanele N
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and our Market Conduct Investigator Millicent Maswanganyi has provided you with feedback and provided a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards,Market Conduct
Thank you for bringing this matter to our attention. We confirm that we have investigated the concerns raised and our Market Conduct Investigator Millicent Maswanganyi has provided you with feedback and provided a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards,Market Conduct