Clientele life

Item: Clientele Life
Rating: 1
Author: LUCRICIA M

Im soo ****ed off with clientele. I canceled my policy but they still debit my money.. I called them they told lots stories... I need my money

***

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

28 Nov 2022, 08:49

Dear Lucricia M,
We confirm receipt of the concerns raised.
  Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life

Clientele Life's reply28 Nov 2022, 08:49

Official

Clientele Life's replyOfficial

30 Nov 2022, 09:41

Dear Lucricia M, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was canceled and the refund was paid into your bank account. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life

Clientele Life's reply30 Nov 2022, 09:41

Official