PS
Pretty S
1 reviews | Active since Aug 2025
27 Aug 2025, 13:11
Clientele life ****
They opened a policy *****ulently under my name and when I didn't know till they made a debit order of R800 in May. When I reached out through their communication platforms, they refused to assist and kept saying they will escalate the matter, its been 5 months now. I called them again yesterday and they convinced me that I shouldn't cancel even though it was *****ulently opened. They claimed to cancel the policy yesterday and still attempted twice to take money from my account without my consent. Im a furious as this is affecting my credit score and they keep manipulating me.
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Replies (2)
Clientele Life's replyOfficial
27 Aug 2025, 13:26Dear Pretty S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply27 Aug 2025, 13:26
Official
Dear Pretty S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
27 Aug 2025, 15:17Dear Pretty S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Clientele Life's reply27 Aug 2025, 15:17
Official
Dear Pretty S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct