PN
Phumeza Ndum-Ndum
1 reviews | Active since Dec 2021
18 Dec 2021, 12:22
Clientele life
Clientele life took money from my bank without my permission i would like to cancel the their policy and get refund
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
18 Dec 2021, 14:12Dear Phumeza N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply18 Dec 2021, 14:12
Official
Dear Phumeza N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
PN
Phumeza Ndum-Ndum's updateReviewer Update
18 Dec 2021, 14:52How long will i wait for a refund
PN
Phumeza Ndum-Ndum's update18 Dec 2021, 14:52
Reviewer Update
How long will i wait for a refund
Clientele Life's replyOfficial
08 Jan 2022, 09:28Dear Phumeza N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
The escalation process was sent to your cell number should you want to escalate the matter further.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
The escalation process was sent to your cell number should you want to escalate the matter further.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply08 Jan 2022, 09:28
Official
Dear Phumeza N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
The escalation process was sent to your cell number should you want to escalate the matter further.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
The escalation process was sent to your cell number should you want to escalate the matter further.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct