LA
Lezel A
1 reviews | Active since Aug 2026
27 Aug 2026, 14:39
Clientele life
Policy still deducting after it was cancelled 2months ago and the debit cannot be refunded nobody responds to emails and nobody picks up calls to find out why they still deducting
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Replies (2)
Clientele Life's replyOfficial
27 Aug 2026, 15:27Dear Lezel A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply27 Aug 2026, 15:27
Official
Dear Lezel A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
28 Aug 2026, 14:06Dear Lezel A,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
At the outset, we would like to apologise for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and We have processed your refund and released it for payment. The funds should reflect in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lervice Support Specialist Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
At the outset, we would like to apologise for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and We have processed your refund and released it for payment. The funds should reflect in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lervice Support Specialist Clientele Life
Clientele Life's reply28 Aug 2026, 14:06
Official
Dear Lezel A,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
At the outset, we would like to apologise for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and We have processed your refund and released it for payment. The funds should reflect in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lervice Support Specialist Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.
At the outset, we would like to apologise for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled and We have processed your refund and released it for payment. The funds should reflect in your bank account within the next 24 to 48 hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lervice Support Specialist Clientele Life