TM
Twané Meyer
1 reviews | Active since Sept 2022
17 Oct 2023, 09:57
Clientele Life
Good day
My parents had Clientele policies for death benefits. My father passed 14 months ago, and I had exactly the same problem paying out the claim Now my mom on died on Friday the 13th of October 2023. It has 4 days. And I am experiencing the very same problem. Many calls and every time that will send me the email for me to claim. All you heard it is the wrong department. This is the worst service ever.
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Replies (2)
Clientele Life's replyOfficial
17 Oct 2023, 11:55Dear Twané Meyer,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela Service Support Specialist
Clientele Life
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life's reply17 Oct 2023, 11:55
Official
Dear Twané Meyer,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela Service Support Specialist
Clientele Life
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
We sincerely apologize for any inconvenience caused.
Yours sincerely,
Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
24 Oct 2023, 07:54Dear Twané M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Clientele Life's reply24 Oct 2023, 07:54
Official
Dear Twané M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department