1 reviews | Active since Oct 2025
Clientele Life **** !
I received a called yesterday from an agent at Clientele, her name was Tsego (if not mistaken) and the call came from ***. She told me about the funeral cover etc, and I told her I am interested however I am currently busy and she will need to call me back. She then pushed on and went about telling me about accepting the Debi Check Mandate on my FNB app, to which I reiterated that I will do it later as I am busy. After the call I then received 3-4 Debi Check Mandates which I did not accept. She then called me 2 more times, once from a different number. I have now received an sms stating FNB has registered a debit order from Clientele !? I want this cancelled immediately as I did not accept any mandate on my application. I also want an explanation as to why this is allowed !?
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention
. We confirm that our Market Conduct department department has investigated the contents of your complaint and that Johanna CELE has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention
. We confirm that our Market Conduct department department has investigated the contents of your complaint and that Johanna CELE has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,