LN
LN N
1 reviews | Active since Jan 2021
14 Jan 2021, 21:37
Clientele life
Hi my name is Linton I was recently ******* by a clientele sales person to join the client funeral plan. The lady said we only checking if I qualify for the policy and that I'll be soon contacted by clientele to tell me more about the policy and to confirm if I'm interested, but to my surprise a week later I recieved an sms from clientele informing me that they will be a debit of R170 without my consent. I tried contacting customer care service with no luck. Can you please help me cancel this policy and refund me as I am a student and I can't afford it .
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Replies (3)
Clientele Life's replyOfficial
14 Jan 2021, 22:20Dear Linton N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply14 Jan 2021, 22:20
Official
Dear Linton N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
LN
LN N's updateReviewer Update
14 Jan 2021, 22:58I would be very greatful if you could assist me, because it is also affecting my NSFas bursary.
LN
LN N's update14 Jan 2021, 22:58
Reviewer Update
I would be very greatful if you could assist me, because it is also affecting my NSFas bursary.
Clientele Life's replyOfficial
18 Feb 2021, 13:05Dear Linton N
Our attempts to contact you have not been successful. Kindly, contact Monica Ngubane on the number which has been sent to you via SMS.
Yours sincerely,
Market Conduct Team
Our attempts to contact you have not been successful. Kindly, contact Monica Ngubane on the number which has been sent to you via SMS.
Yours sincerely,
Market Conduct Team
Clientele Life's reply18 Feb 2021, 13:05
Official
Dear Linton N
Our attempts to contact you have not been successful. Kindly, contact Monica Ngubane on the number which has been sent to you via SMS.
Yours sincerely,
Market Conduct Team
Our attempts to contact you have not been successful. Kindly, contact Monica Ngubane on the number which has been sent to you via SMS.
Yours sincerely,
Market Conduct Team