JvdS
Jean van der Schyf

1 reviews | Active since Oct 2013

30 Sept 2015, 14:19

Clientele Life

I have tried since the beginning of September 2015 to obtain a quote for Senior Hospital Cover as my current insurance company Integrisure and AIG has cancelled my hospital cover after many years.<br> I had repeatedly asked clientele to give me a quote and each time a consultant calls me and tells he (Sydney) will do it he sends me a brochure and then again I complain and say I want a quote for my personal need and not a very expensive policy - after how many attempts I still have not had any help and despite me asking for the MD's contact details nothing has come through.<br> I am at my wits end to get senior hospital cover and don't know what else to do have even told Clientele Life that they do not want any new clients<br> Help please

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Replies (1)
Clientele Life
Clientele Life's reply30 Sept 2015, 14:54
Official
Hello Zuldie13,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Service Recovery Specialist

Best regards,