CLIENTELE **** TO ME

Gooday.

I have received a call from clientele and the consultant sold me a plan as to which i needed cover for my already 1 month pregnant wife. He then gave me a run down on all the different plans and benefits and prices he was very helpful and seemed like he knew all the products very well. I told the consultant multiple times that my wife is already pregnant and expecting he did not advise me about any waiting period of 12 months as this policy was taken mainly because of my pregnant wife. I spent almost 1 hour on the phone and this morning when i received via email the policy documents i seen that merternity has a 12 month waiting period , i immediately called customer care only to find out that i wad wrongly informed and wasted R110 of my own airtime calling and being passed around , i want an explanation on as to how can such a big company allow consultants to lie to customers and not explain the terms and conditions knowing that my wife is already pregnant and giving me a service which i can only claim after 12 months is ridiculous. If i did not call customer care to find out about this and i went to a private hospital 8 months later for my wife to give birth what would have happened then ?? I await your response .