ZP
Zaza P
1 reviews | Active since Jun 2017
28 Jan 2021, 21:29
CLIENTELE *****
These guys are *****, do not take any policies with them. I even called them to cancel my policy but they once again **** and said they'll call back after 48hrs but still nothing. What I don't understand is that I call to cancel and next thing they say they will call me back, it's just one of their tactics to keep deducting monies from people and you hold forever for nothing on their lines.... STAY AWAY FROM CLIENTELE
Helpful (0)
Replies (8)0
Replies (8)
Clientele Life's replyOfficial
29 Jan 2021, 10:32Dear Zaza P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply29 Jan 2021, 10:32
Official
Dear Zaza P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
01 Feb 2021, 13:35Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
We confirm that your Clientele Funeral Dignity Plan has been cancelled as per your request. We have sent an email to explain the cancellation process as we have been unable to get hold of you. Kindly respond to that email if you have any questions or you still need further assistance.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
We confirm that your Clientele Funeral Dignity Plan has been cancelled as per your request. We have sent an email to explain the cancellation process as we have been unable to get hold of you. Kindly respond to that email if you have any questions or you still need further assistance.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
Clientele Life's reply01 Feb 2021, 13:35
Official
Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
We confirm that your Clientele Funeral Dignity Plan has been cancelled as per your request. We have sent an email to explain the cancellation process as we have been unable to get hold of you. Kindly respond to that email if you have any questions or you still need further assistance.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
We confirm that your Clientele Funeral Dignity Plan has been cancelled as per your request. We have sent an email to explain the cancellation process as we have been unable to get hold of you. Kindly respond to that email if you have any questions or you still need further assistance.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
ZP
Zaza P's updateReviewer Update
04 Feb 2021, 10:18No you guys are ******, why do you give us the runaround in canceling with you? And the cherry on top is that you put the debit order as an AEDO so one cannot reverse the monies you're *****ing from us. May I please have my refund please because my bank cannot reverse it because of the manner you put the debit order through, just goes to show that you guys are hell bent on even stopping us from reversing our monies, I'm so disgusted.
ZP
Zaza P's update04 Feb 2021, 10:18
Reviewer Update
No you guys are ******, why do you give us the runaround in canceling with you? And the cherry on top is that you put the debit order as an AEDO so one cannot reverse the monies you're *****ing from us. May I please have my refund please because my bank cannot reverse it because of the manner you put the debit order through, just goes to show that you guys are hell bent on even stopping us from reversing our monies, I'm so disgusted.
Clientele Life's replyOfficial
04 Feb 2021, 10:39Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Kindly respond to the email we sent with an alternative number or convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Kindly respond to the email we sent with an alternative number or convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
Clientele Life's reply04 Feb 2021, 10:39
Official
Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Kindly respond to the email we sent with an alternative number or convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.
Kindly respond to the email we sent with an alternative number or convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
ZP
Zaza P's updateReviewer Update
04 Feb 2021, 10:43No, you did not contact me today. The last time you attempted to speak to me I was at work and I'm not allowed to use a cellphone while on duty and I did reply to the email you sent me. Am I getting my refund or not so I can stop this up and down with you guys?
ZP
Zaza P's update04 Feb 2021, 10:43
Reviewer Update
No, you did not contact me today. The last time you attempted to speak to me I was at work and I'm not allowed to use a cellphone while on duty and I did reply to the email you sent me. Am I getting my refund or not so I can stop this up and down with you guys?
ZP
Zaza P's updateReviewer Update
04 Feb 2021, 10:46Why do you put the debit order as an AEDO
ZP
Zaza P's update04 Feb 2021, 10:46
Reviewer Update
Why do you put the debit order as an AEDO
Clientele Life's replyOfficial
04 Feb 2021, 10:46Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success as the phone rings once then gets disconnected.
Kindly respond to with the convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success as the phone rings once then gets disconnected.
Kindly respond to with the convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
Clientele Life's reply04 Feb 2021, 10:46
Official
Dear Zaza P,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success as the phone rings once then gets disconnected.
Kindly respond to with the convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success as the phone rings once then gets disconnected.
Kindly respond to with the convenient time to contact you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
ZP
Zaza P's updateReviewer Update
04 Feb 2021, 10:55You are lying Lindiwe if that's even your real name, why don't you reply with an automated response, reply so everyone can see how ********* you are... *******
ZP
Zaza P's update04 Feb 2021, 10:55
Reviewer Update
You are lying Lindiwe if that's even your real name, why don't you reply with an automated response, reply so everyone can see how ********* you are... *******