Clientele Legal service REFUND!!!!

This is the email I sent to Clientele after I was debited for a policy I cancelled.

"My name is Kokesto Moloko, ID ***********, cell 065**********, bank Capitec. This email serves to notify you about my cancellation of the legal services. I have made various attempts to cancel my policy with your company as I was coerced by one of your recruiters even after my various attempts to tell them that I do not require your services. I have called to cancel and I was told that it will be processed, however a debit order came out of my account now and I am startled as to how that happened. I would like to cancel my policy and have my money refunded as this is not my fault after my now apparent failed attempts. How soon can this process begin and how long until I received my refund because my employment was severely affected by the pandemic and money is of the essence.

I am looking forward to hearing from you with important details."

Later that day another debit order of R216, leaving a total of two debits orders of R432.

This is significant money in South Africa especially if you are unemployed. I would to be refunded ASAP.