Clientele legal is a ****

I have a legal policy with clientele legal. I’ve been paying my premiums every month without fail since January 2016. Last year I was involved in a car accident where someone hit me from behind. I took the matter to clientele legal for them to assist me with getting the guy who hit me from behind to pay for my damages. The accident happened on 1 November 2018, up to today (25 February 2019) clientele has done nothing to help me with my matter. Every time I call them I am told that the lawyers are busy drafting a letter of demand and it should be done by the end of the week. The week would end and they would be no letter of demand. My so called lawyer is Christian Swart and he’s always unavailable and when I do finally speak to him he wants information that I have already given him. This morning at 8:30 I tried calling clientele legal complain department and they was no one available. Clientele legal is a ****, they do not help anyone. And now that I’ve done my research on them I’ve found out that there are tons of people like me who trusted clientele and never got assisted. If I had known that this would happen I would have never trusted them now I can see that won’t get assistance from them so I must now pay out of my own pocket to fix my vechile. To everyone out there thinking about taking a policy with clientele legal please be careful, do your research about they don’t help people. The people you see on clientele adverts are not real stories they actors.