Clientele Legal deceives people into signing up on their premium then don’t deliver

Clientele Legal deceived me into signing up for their premium after I had told them I have a pre-existing case and would rather conclude this case first with my current legal service provider before switching over. They told me the pre-existing case would be covered immediately after my first payment then I’d have to go through a 3 months waiting period for any other case I bring thereafter. I laid a complaint and they assigned an “investigator” who came back to me and **** and said they had concluded the case after listening to the recording and think I was “misinformed” which I don’t know wat that means. I know they are lying because in that recording I can be heard asking the sales agent several times if she’s sure my case will be covered as it’s urgent and I’m not under pressure to switch over and she can be heard saying “I seem like a very strict customer but yes my case will be covered after my payment”. My first payment is due on the 25th of October and I had called them to send them the case when they told me all of this. The unfortunate part is I cancelled my membership with my previous service provider and I had told them that I will be cancelling my current legal service provider as I won’t afford to pay 2 premiums month-end.