SS
Shani S

1 reviews | Active since Nov 2025

04 Nov 2025, 13:53

Clientele - Keywest Mall

It is really unpleasant that a person cant go to the mall without being harassed by the sales people working for Clientele who have a stand in the middle of the mall outside Pick n pay and crazy store. They clock you when you are meters away. Running towards you. You can tell them a *** times that you are not interested and they will still carry on with you following you while you are walking to the shop you intended to go to in the first place. Once you exit the shop, they approach you again. It is really inconvenient going to the mall. This is the same story every single time you go to the mall. CLIENTELE MAYBE TEACH YOUR SALES TEAM HOW CUSTOMER SERVICE WORKS! AS THIS IS THE FIRST THING YOU NEED TO KNOW WHEN WORKING WITH CUSTOMERS. By harassing people, you will not get new clients. It makes it so inconvenient that a person does not even want to come to the mall!!

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Replies (2)
Clientele Life
Clientele Life's reply04 Nov 2025, 14:00
Official
 Dear Shani S,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
 

Best regards,

Clientele Life
Clientele Life's reply05 Nov 2025, 10:00
Official
Dear Shani S,

Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct  


Best regards,