tC
thandeka C
1 reviews | Active since Aug 2020
10 Mar 2023, 11:48
Clientele it's a ****
I didn't take up any policy the lady by the name of Pretty Khumalo told us about free vouchers unfortunately she opened the policy without my concerned and I spoke to the consultant from complaint department Monica advised me to sent my bank statement so that the can reverse my money even today am still waiting.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
10 Mar 2023, 14:22Dear thandeka C
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply10 Mar 2023, 14:22
Official
Dear thandeka C
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
16 Mar 2023, 11:20Dear thandeka C
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Best regards,
Clientele Life's reply16 Mar 2023, 11:20
Official
Dear thandeka C
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Best regards,
tC
thandeka C's updateReviewer Update
20 Mar 2024, 13:50Am still waiting for my refund till today no one contacted me
tC
thandeka C's update20 Mar 2024, 13:50
Reviewer Update
Am still waiting for my refund till today no one contacted me
tC
thandeka C's updateReviewer Update
20 Aug 2024, 22:11Still waiting for my refund you ****mers
tC
thandeka C's update20 Aug 2024, 22:11
Reviewer Update
Still waiting for my refund you ****mers