CLIENTELE IS WORSE - 48 HOURS TO SPEAK TO A VENDA AGENT

I am very much disappointed in the kind of service experience I just encountered from Nonhlahla Mikosi. I just called in for policy cancellation and refund and all I could get was a cold customer service experience. How can or why should I wait 48 hours to get through to a Venda speaking person? Unfortunately, this is bad for business! If it was the other way round, where clientele had to look for business or to make a sale, 20 minutes would be enough time for them to give me a callback.

I am honestly disappointed and don't like the way Clientele's staff have handled my query and effort to get hold of them. Please don't trust them with your money !!!