VM
Vanessa M
1 reviews | Active since Jul 2021
16 Jul 2021, 03:33
Clientele is tricking people...they are ********
I need my refund from this company...was ******* by one of their agent and now my money is being deducted for 2consecutive months I never agreed on any payment and this is called *****ing
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
25 Jul 2021, 20:59 Dear Vanessa M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Jul 2021, 20:59
Official
Dear Vanessa M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Aug 2021, 12:55Dear Vanessa M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
Clientele Life's reply02 Aug 2021, 12:55
Official
Dear Vanessa M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
VM
Vanessa M's updateReviewer Update
03 Aug 2021, 18:51Nothing was resolved,you guys only called pretending as if u are assisting me just to find out that u are only taking ur consultant words and condoning the way he tricks poor people for the richness of your company;have all the proof that I need in black and white....so please please give me my refund...r1300 mighty be little for you but for me a huge??
VM
Vanessa M's update03 Aug 2021, 18:51
Reviewer Update
Nothing was resolved,you guys only called pretending as if u are assisting me just to find out that u are only taking ur consultant words and condoning the way he tricks poor people for the richness of your company;have all the proof that I need in black and white....so please please give me my refund...r1300 mighty be little for you but for me a huge??