JB
Jared B
1 reviews | Active since Oct 2023
19 Oct 2023, 16:56
Clientele is the worst!!!!
If I could rate Clientele a zero, I would. I am sincerely upset about all the hoops I have to jump through to cancel my Clientele Perks account. I DO NOT want it! I emailed your team to cancel, and then I was told sorry I have to call or email another team. I did, but I have not received any confirmation that this membership has been cancelled. I am cancelling within the 5 day cooling off period. I want this cancelled today!
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Replies (2)
Clientele Life's replyOfficial
20 Oct 2023, 09:55Dear Jared B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply20 Oct 2023, 09:55
Official
Dear Jared B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
20 Oct 2023, 10:50Dear Jared B,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified our communication channels and the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified our communication channels and the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply20 Oct 2023, 10:50
Official
Dear Jared B,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified our communication channels and the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified our communication channels and the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,