CLIENTELE IS THE LEAST TRUTHFUL COMPANY EVER!

CLIENTELE WILL REMAIN A ****! PAY US WHAT IS DUE TO US.

NB: THIS IS NOT THE 1st TIME I’M WRITING A REVIEW FOR THE SAME CLAIM!

My late father opened a wealth plan with clientele under my name… at the point of claiming the wealth plan we were told we need a Estate late account to pay the claim after we submitted all necessary documents even those they didn’t ask for! Eventually the Estate Late Account has been provided to clientele, which they had claimed “it’s the only document missing to proceed”.on the 30th of September 2025 my Mom re-claimed this plan since the letter of authority is under her name, and had been a 100% beneficiary of my Dads policies… Guess what? Incompetency is their 1st name, when you email them documents they claim to have not seen 1 or 2 documents but wouldn’t email back that they’re missing this and that instead they keep quiet until you call and find out what the hold up is about. On the 2nd October 2025 13H40, My Mom call to to ask why are we receiving a series of “Encashment request form and Encashment Claim form’ to fill whereas that’s already done and sent to them. They claimed that they received all documents but did not see the “Estate Late Account” they need to pay into. On the call they claimed “ Oh we didn’t see it, it was the last document on the email… we missed it” Why the hell didn’t they email to request for it if they didn’t see it? LACK OF COMMUNICATION for such a big company, the entire Staff has different product knowledge for the same departments and have been trained to lie professionally now! On the very call of the 2nd October, the agent we spoke to said “ I just checked with the relevant departments, everything is in order payment will be made tomorrow 02/10/25” . We waited and convinced ourselves that aggg its the weekend let’s see on Monday. Monday & Tuesday went by, no payment no communication on Wednesday morning 8th October 2025 at 9H11 My Mom called again Spoke to someone called Xolisa who also claimed “I just checked with the relevant department, payment will be made today at 12 but will only reflect tomorrow depending on the bank you use, all payments are made daily at 12” was the payment made? NO! She proceeded to ask for my Moms Number to call her for updates during the day “ please provide me with your number I’ll call you to check if money has reflected or to tell you that payment has been processed” GIVING **** VIBES!, the professional **** didn’t bother herself.

Clientele must pay our money so we part ways, absolutely no way I can recommend it to anyone

I’m giving you till 9am to respond to me, and no later than 12pm to have that money reflect on that amount, you’re really full of nonsense! CON ARTISTS ****MING US OF OUR MONEY!