FD
Fanele D
1 reviews | Active since Dec 2020
01 May 2021, 05:20
Clientele is *****ing from me
Clientele are ******, i canceled everything i have with them but they are still debating my money every month. Please stop taking my money i work so hard to earn what i am earning Clientele is *****ing from me now
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Replies (2)
Clientele Life's replyOfficial
01 May 2021, 11:02Dear Fanele D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply01 May 2021, 11:02
Official
Dear Fanele D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
03 May 2021, 14:31Dear Fanele D,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we investigated the contents of your complaint and have contacted you with feedback regarding the debits on your account.
Please be informed that we require a 30 days’ notice to cancel all debits with your bank and we do confirm that there will be no further debits in the month of May 2021 as your policy was cancelled successfully on the 23/04/2021.
We trust that this is all you require at this time, however please feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we investigated the contents of your complaint and have contacted you with feedback regarding the debits on your account.
Please be informed that we require a 30 days’ notice to cancel all debits with your bank and we do confirm that there will be no further debits in the month of May 2021 as your policy was cancelled successfully on the 23/04/2021.
We trust that this is all you require at this time, however please feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply03 May 2021, 14:31
Official
Dear Fanele D,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we investigated the contents of your complaint and have contacted you with feedback regarding the debits on your account.
Please be informed that we require a 30 days’ notice to cancel all debits with your bank and we do confirm that there will be no further debits in the month of May 2021 as your policy was cancelled successfully on the 23/04/2021.
We trust that this is all you require at this time, however please feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we investigated the contents of your complaint and have contacted you with feedback regarding the debits on your account.
Please be informed that we require a 30 days’ notice to cancel all debits with your bank and we do confirm that there will be no further debits in the month of May 2021 as your policy was cancelled successfully on the 23/04/2021.
We trust that this is all you require at this time, however please feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life