YX
Yolanda X
1 reviews | Active since Nov 2020
13 Nov 2020, 15:10
Clientele is nothing but a ****
Clientele is nothing but a lying business, promising people the best of everything but have failed me and my family at our greatest time of need after loosing a loved one. I would never advice anyone to use clientele. Horrible horid experience we had
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Replies (2)
Clientele Life's replyOfficial
13 Nov 2020, 15:16Dear Yolanda X,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply13 Nov 2020, 15:16
Official
Dear Yolanda X,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
23 Nov 2020, 08:58Dear Yolanda X,
At the outset, we would like to convey our deepest condolences for the passing of your Grandmother. By now our investigator was in contact with you to provide feedback regarding your dispute. After assessing the call, our findings were that your grandmother selected only to cover 3 people and not include herself as the premium was too high. Regrettably, we will not be able to assess your claim. The call recording has been made available to you. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Kind regards,Market Conduct
At the outset, we would like to convey our deepest condolences for the passing of your Grandmother. By now our investigator was in contact with you to provide feedback regarding your dispute. After assessing the call, our findings were that your grandmother selected only to cover 3 people and not include herself as the premium was too high. Regrettably, we will not be able to assess your claim. The call recording has been made available to you. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Kind regards,Market Conduct
Clientele Life's reply23 Nov 2020, 08:58
Official
Dear Yolanda X,
At the outset, we would like to convey our deepest condolences for the passing of your Grandmother. By now our investigator was in contact with you to provide feedback regarding your dispute. After assessing the call, our findings were that your grandmother selected only to cover 3 people and not include herself as the premium was too high. Regrettably, we will not be able to assess your claim. The call recording has been made available to you. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Kind regards,Market Conduct
At the outset, we would like to convey our deepest condolences for the passing of your Grandmother. By now our investigator was in contact with you to provide feedback regarding your dispute. After assessing the call, our findings were that your grandmother selected only to cover 3 people and not include herself as the premium was too high. Regrettably, we will not be able to assess your claim. The call recording has been made available to you. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Kind regards,Market Conduct