Clientele Is Messy

Clientele was suppose to pay out a policy that they haven't paid out as yet, it's been 8 months since my father's passing and we are still waiting. We spoke to one of the consultants on 28 August 2021 and the consultant has confirmed that the policy was supposed to be paid out and also see that payment was not made, but she will take it up with her superiors and then we can contact back on Monday, Monday 30 August 2021 we contact them to sort out the problem and the supervisor says that the Consultant was not suppose to disclose that information

Which already tells me that there's a snake in the grass

8 months since my dads passing and we still waiting for them to pay out the policy they said they were processing in December already!

They are ********** coz they even deducted money from my Dads account even after he's passing and their Consultant also confirmed that to my mom and said that she could see that the money was deducted and she also confirmed that the policy was suppose to be paid out and hasn't been paid out up until today !

Their consultant confirmed everything about the policy with us and they still lying about it

The worst people to deal with ever