Hellopeter
Share Your Experience
GM
Grace M

1 reviews | Active since Nov 2023

17 Nov 2023, 10:42

Clientele is just another company involved in debit order ****s

Clientele is deducting monies from me as an unemployed single mother for things i did not sign up for. Calling them is useless. I have R290 deducted from my account and come to find out that im not the only one in my area complaining. I mean where is the justice when you need it. Companies worth billions just deducting our monies for no reason.

0
Replies (4)
Clientele Life
Clientele Life's reply17 Nov 2023, 10:52
Official
Dear Grace M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 

Lindiwe Mabizela
Service Support  Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply17 Nov 2023, 15:57
Official
Dear Grace M, 

Thank you for raising your concerns and bringing this matter to our attention. 
 
We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. 
 
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. 
 
We trust you find this in order. 
 
Regards 
Market Conduct        
GM
Grace M's update17 Nov 2023, 17:33
Reviewer Update
Good day

May i ask that you call me on monday. 20 November between 9am and 5pm.

Regards
Clientele Life
Clientele Life's reply20 Nov 2023, 11:21
Official
Dear Grace M, 

Thank you for raising your concerns and bringing this matter to our attention. 
 
Your message has been forwarded to the relevant department and they will contact you as soon as possible.
 
We trust you find this in order. 
 
Regards 
Market Conduct