CR
Collen R
1 reviews | Active since Oct 2024
02 Dec 2025, 10:43
Clientele is desperate and a ****
Clientele is ****ming people i dont remember signing up or agreeing to a policy they took R375 from my account without my permission please pay it back.
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Replies (4)
Clientele Life's replyOfficial
02 Dec 2025, 11:12Dear Collen R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Dec 2025, 11:12
Official
Dear Collen R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
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Collen R's updateReviewer Update
02 Dec 2025, 12:12***
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Collen R's update02 Dec 2025, 12:12
Reviewer Update
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Clientele Life's replyOfficial
02 Dec 2025, 12:21Dear Collen R,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Dec 2025, 12:21
Official
Dear Collen R,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
02 Dec 2025, 15:39Dear Collen R,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply02 Dec 2025, 15:39
Official
Dear Collen R,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed with our Client Services department.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct