XM
Xoli M
1 reviews | Active since Oct 2021
23 Oct 2021, 04:27
Clientele is a sxM
Clientele is a sham and I don't even know why people keeps joining it. You've resorted to ******** and tricking people into joining your policies. I don't even care about the debit order I just want to cancel this damn thing. Your so called 'agents' are ruining your image and reputation so that they can get commission. How sad. Please tell me how to cancel this policy.
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Replies (2)
Clientele Life's replyOfficial
25 Oct 2021, 08:55Dear Xoli M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Oct 2021, 08:55
Official
Dear Xoli M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
25 Oct 2021, 09:47 Xoli M At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 25th of October, and assisted you as per the request received via Hello Peter. Furthermore, I have confirmed that a refund will be processed once your debit order has been received successfully, alternatively, you can send us a bank statement in order to fast track the process. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Clientele Life's reply25 Oct 2021, 09:47
Official
Xoli M At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided on the 25th of October, and assisted you as per the request received via Hello Peter. Furthermore, I have confirmed that a refund will be processed once your debit order has been received successfully, alternatively, you can send us a bank statement in order to fast track the process. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance