SW
Sasha-leigh Williams

1 reviews | Active since Aug 2021

20 Aug 2021, 12:04

Clientele is a **** !

I would like to send a complaint about Clientele who hasn't responded to me regarding a claim , but they deduct money every month & when you want to claim you can't get hold of them !! , I am extremely upset .??

0
Replies (5)
Clientele Life
Clientele Life's reply20 Aug 2021, 13:22
Official
Dear  Sasha-leigh Williams,
We confirm receipt of the concerns raised.
  
Your query has been escalated to the relevant department for investigation.

Yours sincerely,
   
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life 
Clientele Life
Clientele Life's reply20 Aug 2021, 13:56
Official
Dear   Sasha-leigh Williams,  We confirm receipt of the concerns raised. 
 
 Kindly note that we have attempted to contact you on the provided contact details without success.
 
Please confirm when we can contact you or provide an alternative number where we can contact you or give a brief description of the query so we can assist further.
 
 Yours Sincerely,
 Siphesihle Rodolo
 Service Support Specialist 
SW
Sasha-leigh Williams's update20 Aug 2021, 14:13
Reviewer Update
*** that's my contact number .
SW
Sasha-leigh Williams's update20 Aug 2021, 14:14
Reviewer Update
No one contacted me on the number that was registered when the policy was taken out , I called numerous times & no one got back to me !
Clientele Life
Clientele Life's reply23 Aug 2021, 15:15
Official
 Sasha- Leigh Williams  At the outset I would like to apologize for the delay and inconvenience caused regarding  the concerns raised.  As per our  discussion, the necessary feedback has been provided on even day and also assisted you in logging a new claim.  I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.  Vusumuzi Dlamini Services Recovery Specialist Clientele Life