ND
Noluthando D

1 reviews | Active since Oct 2020

05 May 2023, 10:03

Clientele is a ****ming company

It's so disgusting that clientele has Stoped so low to actually ****ming old people. Clientele and Capitec are running a Freud campaign of trapping clients. I'd never even in the worst days associate with a company called clientele it's a disgrace to our dying society that you debit 1500 from a pensioner.i wish south Africa was a disciplined country that cancels such unprofessional businesses that **** people to survive.clientele has no Shem what's so how how can a I'd number of 56 be given two policies at once why isn't the relevant departments checking and following up on signed policies these kids placed on the corners are ****ming old people.. what's a disappointment

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Replies (2)
Clientele Life
Clientele Life's reply05 May 2023, 10:30
Official
Dear  Noluthando D 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
           
 Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 
          
 Yours sincerely,  
 Lindiwe Mabizela 
 Service Support Specialist 
 Clientele Life 
Clientele Life
Clientele Life's reply15 May 2023, 10:23
Official
  Dear  Noluthando D  
Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 
Regards ,Market Conduct