1 reviews | Active since Sept 2022
Clientele is a ***** company
Clientele is a ********* company along with their agents. I was from capitec Bank going home and met a guy who claimed to work with capitec saying his advertising Capitec rewards little did I know he works for Clientele and he said he wanted to double check I have an account with capitec and said to show him my card I did quickly and put it back, while showing him my card he memorized My account Number and now I have debit of R270 of which I did not authorize , to me that is ***** .
I am not working I depend on the R350 and now when they just take my money.. I am super angry and you guys are ruthless people who would do anything for money.
I want my money and your agents should Stop posing as capitec workers. I want to see proof I signed any paper or anything saying you can debit my money.
You are useless and have no heart.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken, the refund process was explained. Should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken, the refund process was explained. Should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct