Clientele is a *****

I received an sms from my bank to approve a debit order for R285 from clientele. I declined it obviously because I don't remember calling or getting a call from clientele to give them my banking details or take out a policy or anything with them, I haven't even gone out of my house for 4 months now to get in touch with people or let alone clientele people. so I want you guys to tell me what it is that you want to charge me for , who took out a policy in my name, a call recording, who gave you guys my banking details. I wont deal with such ***** with the money I work so hard for especially in these trying times and the pandemic we are going through you guys want to just make money by de*****ing us, such a big company doing such *****???? I'm going to take this up and I thought I should let you guys know. someone better call me and answer the above questions. Julia