1 reviews | Active since Nov 2019
CLIENTELE IS A ****
Clientele Life are a bunch of ****** disguising themselves as an insurer or service provider, there is no service that they provide. I had 3 debit orders taken from my account for a poilicy I know absolutely nothing about. It was handed over to the even more useless arbitrator. The arbitrator did an investigation to which i am not satisified. I have no policies with clientele, yet they were able to debit my account and then have the nerve to tell me I took out a Policy which i absolutely do not need and until today not even sure what the policy was for. NEVER IN YOUR LIFE SIGN OR EVEN ENTERTAIN A CALL FROM CLIENTELE, they represent a rotten core that is taking advantage of average South Africans, they are lucky i do not have money to take them to court because i would and i would win. CLientel thank you for being GOOD *******
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced. Our records indicate that your query was escalated to the office of the Independent Arbitrator for review and written feedback was sent to your email. Please respond to the email sent by the Independent Arbitrator if you are not happy with the feedback.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced. Our records indicate that your query was escalated to the office of the Independent Arbitrator for review and written feedback was sent to your email. Please respond to the email sent by the Independent Arbitrator if you are not happy with the feedback.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life