PK
Portia K
1 reviews | Active since Nov 2024
02 Dec 2024, 18:49
Clientele is a *****
I'm not happy with clientele, this company is a ****, they send people to our houses to **** us, they came to my house found kids who are under age, they requested my kids to fill in my personal details, telling my kids that, they will not use my information anywhere, it is just a confirmation that they where at my home , The next thing, my money was deducted from my account, without my approval, now they don't want to refund my money back, i want to open a case of ***** to this company.
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Replies (2)
Clientele Life's replyOfficial
03 Dec 2024, 08:49Dear Portia K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
Clientele Life's reply03 Dec 2024, 08:49
Official
Dear Portia K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
Clientele Life's replyOfficial
04 Dec 2024, 09:15Dear Portia K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Yours sincerely, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Yours sincerely, Market Conduct
Clientele Life's reply04 Dec 2024, 09:15
Official
Dear Portia K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Yours sincerely, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Yours sincerely, Market Conduct