NM
Ntombizodwa M
1 reviews | Active since Oct 2024
01 Oct 2024, 22:39
Clientele is a ****
I was ****med by one of yout concaltation and the people on the other line when i call n try to cancel whatever they created under m name they telling m stories... When i ask for m money they still tell me stories and they keep taking m money.. Im not happy with the way clientele is working... I want m money back
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Replies (2)
Clientele Life's replyOfficial
02 Oct 2024, 08:36Dear Ntombizodwa M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 Oct 2024, 08:36
Official
Dear Ntombizodwa M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
10 Oct 2024, 11:49Dear Ntombizodwa M,
We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply10 Oct 2024, 11:49
Official
Dear Ntombizodwa M,
We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct