YM
Yamkela M
1 reviews | Active since Sept 2021
07 Sept 2021, 16:17
Clientele Insurance Cancellation
Good day, In May 2021 , I was ******* by a sales agent from clientele who said that they will not deduct any money from my account . She said I was joining a rewards programme and i would receive an sms confirming this , still today i have not received any sms of such . On the 23rd of May 2021 , R230 was deducted from my account and the bank said it for clientele general insurance. I have tried to contact clientele several times but with no reply .I want to cancel this insurance.
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Replies (3)
Clientele Life's replyOfficial
07 Sept 2021, 16:30Dear Yamkela M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply07 Sept 2021, 16:30
Official
Dear Yamkela M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
YM
Yamkela M's updateReviewer Update
07 Sept 2021, 16:33Just sort this out
YM
Yamkela M's update07 Sept 2021, 16:33
Reviewer Update
Just sort this out
Clientele Life's replyOfficial
13 Oct 2021, 09:29 Dear Yamkela M Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lebohang Makhakhe Service Support Specialist
Clientele Life
We confirm that we have contacted you and assisted with your cancellation request. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lebohang Makhakhe Service Support Specialist
Clientele Life
Clientele Life's reply13 Oct 2021, 09:29
Official
Dear Yamkela M Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lebohang Makhakhe Service Support Specialist
Clientele Life
We confirm that we have contacted you and assisted with your cancellation request. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lebohang Makhakhe Service Support Specialist
Clientele Life