KN
Kgothatso N

1 reviews | Active since Aug 2021

25 Jul 2025, 19:29

Clientele *****ing my money

I have a debit which I did not authorise,I qant it cancelled pls,this ia ***** ver y diasppointing from a well known company like thia

0
Replies (2)
Clientele Life
Clientele Life's reply28 Jul 2025, 09:13
Official
Dear Kgothatso N, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct
Clientele Life 
Clientele Life
Clientele Life's reply28 Jul 2025, 14:36
Official
Dear Kgothatso N,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards,Market Conduct