Clientèle ******* debits!

I am not even a member, to begin with. I wanted to know more about Clientèle Life and their policies. Koketso with this cellphone number ********** , the guy who works at Clientèle said he would put me in the database of Clientèle so I can receive more information. So I gave in my details, he said he needs my bank card details to confirm my identity and that there are no duplicates, I hesitated for a while and eventually gave him because he was convincing. I never received any emails or whatsoever. 5 days later I received an SMS saying that I have a Funeral Policy, which I never requested. The message said they will debit the first payment when the month ends. I quickly contacted Koketso and told him to stop it and he promised to do it but he never did. I called clientèle life call centre and spoke to Ayanda who was so rude with me. Few minutes later I received an sms saying my membership has been terminatated. Gladly, I rejoiced, and that was on the 26th April. This morning Clientèle Life debited R160 from me, and I couldn't dispute it on my Banking App so I quickly went to my nearest branch. When I got there, they couldn't reverse the transaction and they also cannot stop future payments. They said they cannot do that because it is monitored by Clientèle and can only be done from their side. I cannot believe this. I am a student at Stellenbosch University and they took that money from my monthly allowance. Now I'm left with cents for the whole month. I need my money back and soon!!!!