Clientele hospital plans

Item: Clientele Life
Rating: 1
Author: Zainab L

I took a hospital plan over a year ago for my mother. Payments was never late. However I recently discovered that I was ONLY paying for a bed and her minimum stay must be 3 Days!!!! So I have to pay for the operation should she have 1..... no COMPENSATION what so ever but my money was good enough for the time I had the plan! PLEASE people relook at your plans that was sold to you so that you do not pay unnecessary payments to Clientele!!!! Cancel immediately

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Replies (1)

Clientele Life's replyOfficial

05 Oct 2017, 10:35

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Clientele Life's reply05 Oct 2017, 10:35

Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist